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- Correspondence Response Agent (all forms)
- Goal of volunteer position
- To expand the role of email response agents to include snail mail, faxes and voicemail.
- Sample activities
- Compose mail responses to be sent out from Wikimedia office
- Respond by email and phone to voicemail requests
- Other customer service related activiites.
- Length of Commitment
- 4-16 hours weekly activity (estimate)
- Home site
- Qualifications sought
- Communications skills
- Issues and risk management
- Good command of English
- Benefits to volunteer
- Customer service experience
- Acquire a thorough experience of the questions and issues that are raised by Wikipedia and the Wikimedia projects in the real world
- How to submit yourself for consideration
Not yet posted
For further information, contact Cary by phone at 415.839.6885, extension 601 or by
- Date posted
- Closing date